My wife and I have just moved house and are existing CableCom customers. WiFi and fixed line telephony are now working but we need an engineer to come and set up our cable TV….. the previous owner used SwissCom. The physical location requires expert engineering.
My wife and I have spenf literally hours in the last week trying to get an engineer to the property. We are prepared to pay a call out charge.
But we cannot get CableCom to agree to send anyone to help us. Does anyone know how I might make this happen?