I would like to know to generate a new parcel .
At the support web site it redirects to the customer service site, but no option to generate a new parcel is that normal?
“Please ensure that you use an up-to-date return label. This begins with 99.42.155308.xxxxxxxx. You can request an up-to-date return label from our customer service.”
https://support-en.upc.ch/app/answers/detail/a_id/9122/session/L2F2LzEvdGltZS8xNTE5OTM0MzU2L2dlbi8xNTE5OTM0MzU2L3NpZC9mVUhCbDZXdVV6VGJPUm1uR25RcVY2S1VjVGZYRXR1eVA5TEJRVHMySkEweERZY05jRDByN2pUa3RQcXAwb0VtTzJUVlFqZTBtdEVZbXpUbno3OXo5WWoyd2czS0k5anRFTU5YUnFKdkhnUFZ0RnNmcTRPcEc1U1ElMjElMjE%3D