We are in the process of moving from one flat to another, and we made an order for the Internet to be moved on December 8. However, when we pluged in the modem on December 9, there was no Internet connection, and network diagnostics just says that broadband is not there. Are there additional actions to take?
We have two slots, TV and radio, and we were told that we must plug in in the radio one (the plug fits perfectly).
Thanks!