Hi,
I checked all cables multiple times.
I used the old ones - Error 1001
The new ones - Error 1001
I tried the adapter on the other sockets - Error 1001
Restarted multiple times, waited hours, tried to turn the cables. Nothing works.
If I log in to my UPC Account it still displayes the old contract with my 250 mbit even tho I upgraded it to 500 mbit.
And I think that they missed something there. That or the box is broken.
It cannot be that the old one works just fine, a new one arrives and suddenly theres no connection anymore. Because monday evening when I tried it, the new box wasn’t working because of the missing connection. Then i plugged in the old box and it worked fine.
We didn’t change anything, neither in the house, nore on the streets so it has to be a problem at UPCs.
Now they send someone to have a look.
Thx for the reply.