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TV Actor
40 18 1

Language matter on "On Demand"'s movie trailers, infos??????????

Hi,

Got another problem - trailers and information of English movies on "On Demand" are on German language! Any way changing the language into English so that we will be able to watch some movies???

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Movie Star
3718 406 35

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Good morning Gerelmaa

Hope you doing well!

French channels have infos in french. Or do you mean general Movies?

regards,
Sani 

11 REPLIES
Movie Star
3718 406 35

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Hi Gerelmaa

Thanks for your message.

You can watch movies in english, but the trailers and informations of English movies on "On Demand" are in german.

At the moment it is not possible to change the language for trailers and informations.

Regards,
Sani

TV Actor
40 18 1

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Pity to hear it! I believe that it will be very discouraging English speaking customers from watching movies in On Demand. Even many of your customers (Geneva has a big international community due to International organizations and missions) might attempt to move from UPC Cablecom to Swisscom.

Movie Star
3718 406 35

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Hi again

We value your input and will adress this issue internally.

Regards,
Sani

TV Actor
40 18 1

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Thanks, dear Sani. If you care your business, you should tell it to your managers.

best regards

TV Actor
40 18 1

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Hi Sani,

By the way, herewith I am complimenting my response with this article: http://www.swissinfo.ch/eng/swiss_news/More_foreigners_and_fewer_naturalisations.html?cid=34945188

kind regards

Movie Star
3718 406 35

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Dear Gerelmaa

Thank you! Very interesting.

Kind regards,
Sani

TV Actor
40 18 1

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Dear Sani,

Just got a call from your office - I understood that the info and trailers of the movies at "On Demand" cannot be in English.  But I again beg you, please, at least, enable us to read and hear in FRENCH if info & trailers cannot be in English.

Thank you

Movie Star
3718 406 35

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Good morning Gerelmaa

Hope you doing well!

French channels have infos in french. Or do you mean general Movies?

regards,
Sani 

TV Actor
40 18 1

Re: Language matter on "On Demand"'s movie trailers, infos??????????

Dear Sani,

Thanks for your response. 

I wanted to change the language of trailers and information of English movies in On Demand into English, but your colleague changed the language of my Horizon box’ menu details into French (prior it was set into English) - but I changed it back into English now.  The trailers, infos of English movies remain German, it’s disappointing!  Actually, Geneva is French speaking (not German speaking) part of Switzerland – in your system switching the language from German to French might handle this problem, might not?

Thanks