Netflix been added into my favourite channels can NOT be opened - Why is that????
As soon as I click on it (from my favourite channels), TV screen goes black and nothing happens until we turn the box off and on.
If we go to the Apps and click on Netflix, it works - but we do not want to go there each time to open Netflix. We want to have it in our favourite channel. Any explanation, advice and experience will be appreciated.
Thank you very much.