I just wanna know if I can change the arris for a docsis 3.1 cablemodem like net gear cm1200 to avoid putting the arris in bridge mode.
Marcos Welcome to the UPC Community!
This is not possible. Only our Arris modems can be used which will be sent to the customer by us.
It’s due a technical issue? net Id?
it’s weird most countries around the world let change the modem for one of customer choice
Marcos If you change your modem to IPv4 (we can do that), then you can put it in bridge mode afterwards and use your own router. Anything else will not work.