Dear Upc team,
from today 1pm I found that I could not open the website which are outside of Switzerland. And even your UPC homepage is also too slow to be accessible. I have restarted my giga box several times, and the light is keeping white, but it still doesn’t work.
After checking the network status, it shows “Your home network has a few problems – Checking Telephone Service”, but I don’t have a telephone at home
Could you help to check what the issues are? Thank you very much.
My contract number is 6836009.