Just got a new UPC subscription for home internet - Internet Giga.
Long story short, I was with Yallo internet for home (4g box) but needed something faster (and stable), they offered me to upgrade to the 5g internet for home from Sunrise, that was in fact slower and 4 times the price, and when I called again the agent who apparently was selling for both Sunrise and UPC offered me the Internet Giga from UPC for the same price and he included the TV as offer, claiming that would be the best stable and fast option for my address.
Normally, I understand and anticipate that the max speeds are hard to reach all the time and I wouldn’t complain if it’s 10-30% slower, but in my case I am suppose to have a 1 Gbit/s but instead it’s always about 35-60 Mbits/s which is around 20 times slower!! I did numerous speed tests during the last few days and especially the weekend gets really slow, and when we have 3+ devices active gets impossible.
Is this something from UPC side blocking or limiting my speeds? If yes, could you check? If not, could the package/price be adjusted to what I am getting?