VIP Welcome to the community!
We have reviewed your request and have done the following:
- A credit of CHF 3.- for the paper billing fees has just been credited to your account. The credit will be visible in MyUPC in about 48 hours.
- The dispatch of the invoice has been changed to e-mail with immediate effect.
- The payment method has already been changed to LSV/DebitDirect in the system. You have received a confirmation SMS for this on 14.08.2021
We hope we could handle your request according to your wishes.