hello, I have very poor data connection on my Iphone in the train between Hardbrücke and Dietikon and vice versa, My IPhone shows good connection but I cannot browse the internet in those locations. At other locations it works very well. Any Ideas?
Bartolus Welcome to the community!
It may be that the reception on the train is not optimal. Here we have no way to give you tips on how to improve the connection.
Daniele_UPC The weird thing is that my phone shows very good perception, actually. Also others on the train watching videos doing phone calls and so on. Additionally It seems to problem is bigger in the evening then in the morning, feels like there is a QoS and my abonnement doesn’t get any traffic
Bartolus Unfortunately I don’t have any solutions for you here in the community. You are welcome to submit your request to our hotline (0800 66 88 66), so that they create a ticket and let specialists check your request.