I received Home Giga last week and finally installed it last Monday. ConnectBox works fine, for now at least, has no problems with it. But with TV Box I’m struggling to fix it since yesterday. When I installed it on Monday, it works fine, even without coax cable - it didn’t let me see TV channels, but I had access to apps (Netflix, YouTube, SkySport…) and movies for rent. But yesterday we wanted to watch a movie on Netflix, switched the box on and after Welcome screen we just had a black screen. We switched it off and on with the button from behind, and then it worked. And today all day I tried to switch it on, and it doesn’t work, not even connected to the main screen with apps and everything. Unfortunately, you don’t have English speaking telephone advisors, and getting through Messenger to your helpline also didn’t help a lot. So, I don’t know what to do. I’ve already moved TV to another room, so I can connect coax cable, because at your helpline I was told that the box wouldn’t work without coax connection, even apps (even though they worked first couple of days). Right now, I have reconnected it again as written in the instruction, with LAN connection. But all I get is the Welcome screen and then everything is black again. I probably need a technician to help with this, but I can’t find a link to set a date, and if I call to your telephone advisors, I’m afraid my French skills won’t be sufficient.