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upc cancelled handy contract

Hello,

 

I few months back i had taken upc handy contract with 19chf pro month along with horizon go. But these guys are not willing to give 19chf per month. they snt me bill of 38chf  per month without combining my internet horizon bill. Now after 4 months they sent me a contract cancel bill with 269.35 chf. I don't ask them to cancell my upc contract. they send this handy cancellation bill without informing me.I AM NOT GOING TO CANCEL MY HANDY. I NEED TO CONTINUE MY CONTRACT WITH 19CHF PER MONTH FOR MY MOBILE. THE UPC CABLE COM IS NOT A GOOD SERVICE PROVIDER. I am  a customer  of upc cablecom for 5 years. But now i am not satisfied with their support.

 

Kunden number :- 6599880