cancel
Showing results for 
Search instead for 
Did you mean: 

Connect Box

Highlighted
Supporting Actor TV
2 0 0

About giga internet connection

Hello everyone,
I installed the connect box, and I can find the UPC WiFi name in the WiFi menu in my iPhone and also I can put in the password.
But it doesn’t work.
I installed it Saturday night.
How can I use WiFi?
(As a result, I can’t install TV)

2 REPLIES 2
Highlighted
Community Manager
5537 1440 425

Re: About giga internet connection

@PeterPark , Welcome to the community!

 

Your modem is not yet active. Please send us a private message with your customer number and a photo of the bottom of your modem.

 

Greetings
Daniele


Member of @UPC_Team
Highlighted
Supporting Actor TV
2 0 0

Re: About giga internet connection

Thank you for your help Daniele,

 

Unfortunately, it does not work yet so tomorrow technician will visit.

 

I'll tell you the results later.

 

Regards,

 

PeterPark