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Connect Box

Supporting Actor TV
3 0 0

Cancel internet

Hi, is there any way I can cancel my internet? I have been with UPC 3 months now. For most of the first month my whole building did not have internet. Now I have to reconnect my devices and/or restart the Connect box several times a day. It is simply impossible to work from home as is and I would like to switch providers as I never had these issues before.

Thanks for any help

1 REPLY 1
Community Manager
6658 1626 507

Re: Cancel internet

@gjsalot , You can reach the cancellation department at 0800 900 210.

Regarding your connection. We can change it to IPv4 once. Afterwards you can test if it is better.

 

Greetings

Daniele


Member of @UPC_Team