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Supporting Actor TV
2 1 0

Change router to IPv4

Hi,

 

I would need my UPC Cablecom router to be compatible with IPv4.

 

Can this be changed?

 

Thanks!

 

(I tried calling support, but can't find the phone number)

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
6658 1626 507

Re: Change router to IPv4

@Sandro2 , Welcome to the Community!

 

We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

5 REPLIES 5
Community Manager
6658 1626 507

Re: Change router to IPv4

@Sandro2 , Welcome to the Community!

 

We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

Supporting Actor TV
2 1 0

Re: Change router to IPv4

Thank you very much! Will check later.
Occasional Visitor
1 0 0

Re: Change router to IPv4

@Daniele_UPC 
I have a problem with with the ipv6 i can t port forward can you please change it to ipv4?
Best Regards!

Community Manager
6658 1626 507

Re: Change router to IPv4

@ZiPP3rZ , Welcome to the community!


Please contact your provider Vodafone Romania S.A. for the conversion.

 

Greetings
Daniele


Member of @UPC_Team
Occasional Visitor
1 0 0

Re: Change router to IPv4

Hi @Daniele_UPC ,

 

Could you also switch my modem to IPv4?

 

Thanks in advance,

Bogdan