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Occasional Visitor
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Connect Box: Connection could not be established

Hello,

 

I have an issue with the internet connection. It was working properly until 11am today, but suddenly disconnected.

I restarted the modem but it does not help. Arrows on the front panel have been blinking more than 1 hour.

As I am working from home, the connection is crucial. Could you please kindly help me to solve this?

2 REPLIES 2
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Community Manager
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Betreff: Connect Box: Connection could not be established

@Natsuki ,  Welcome to the community! 

 

We currently have a service restriction since 10.06.2020 13:27:00. Please register here to be informed when the problem is fixed.

 

We apologize for the inconvenience.

 

Greetings
Daniele

 


Member of @UPC_Team
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New Member
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Betreff: Connect Box: Connection could not be established


@Daniele_UPC wrote:

@Natsuki ,  Welcome to the community! 

 

We currently have a service restriction since 10.06.2020 13:27:00. Please register here to be informed when the problem is fixed.

 

We apologize for the inconvenience.

 

Greetings
Daniele


Thanks for your answer. It helped me a lot.