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Supporting Actor Film
18 1 0

Connect Box & Devolo DLAN

Hello,

 

I am having trouble with my new Connect Box.

 

Wifi is working fine, however my office PC, which utilises two Devolo DLAN adaptors, does not receive a valid IP address - it doesn't see the Connect Box at all.

 

The PC can communicate with both addaptors, but the Connect Box doesnt seem to recognise them or my PC, or make any attempt at communication.

 

There is nothing special about this arrangement, no switches or other routers at the end of the powerline that connects to the PC.

 

I have tested two different models (Devolo & Siemens) and neither work. Previously I was using the Horizon TV device as my router and it worked perfectly with no effort.

 

I have reluctanly ordered the "UPC PowerLine" adaptors via the connect app, but I have adaptors that were working perfectly before the change from Horizon to Connect box so should work fine now.

 

The only things I have not tried is to plug a device directly into a LAN port of the Connect Box, or to use the Connect APP to setup my own Powerline adaptors (I guess this wont work...)

 

Any help would be appreciated

 

Thanks

 

4 REPLIES 4
Supporting Actor Film
6 1 0

Re: Connect Box & Devolo DLAN

Hi
Have similar issues since the past few days. Connectbox suddenly does not line my Devolo powerlines. I'm guessing UPC wants to sell it's own powerlines. Ive been using my devolos for years without problem.
Supporting Actor Film
18 1 0

Re: Connect Box & Devolo DLAN

If it's any consolation, the new UPC supplied powerline adaptors are quite stress free to install and offer an improved performance. I was getting around 20mbps, now see up to 60mbps..... not that I needed or wanted that speed! It is what it is. UPC stitched me up like a kipper.
Supporting Actor Film
6 1 0

Re: Connect Box & Devolo DLAN

I put the connectbox in Modem mode (needs IPV4) and attahced my own Router. Hey Presto! Problem gone. I can use my Devolo's without any problems. I also get a much better speed,  Admin. Interface and many more possibilities with my router (Asus). Not going back.

Supporting Actor Film
6 1 0

Re: Connect Box & Devolo DLAN