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Connect Box

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Connect box green light is flashing

Hello Team,
My customer number is 214025704
I am not able to connect internet since yesterday evening. Intially 2arrows lights are flickering, I went to nearer stores , but it can't help to me . Raised an incident through customer care, they told me it will take few days. I am not german speaker, I can't talk much on calls too. Today evening I try to Reset the modem , now connect box horizontal bar with green light is flashing not able to connect internet. I am doing work from home , I lost today full day. How can I proceed with next days. So please help me on this issue.

Regards,
SK
1 ACCEPTED SOLUTION

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Re: Connect box green light is flashing

Today technician came and fixed the issue.

View solution in original post

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Re: Connect box green light is flashing

@surendra2122

 

Hi, thanks for your message. Unfortunately the customer number you entered is wrong. I need your details so that I can check your account and verify everything. Please send us a private message with your details (name, first name, home address) to: UPC_Team

Best regards, Cem

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Supporting Actor TV
2 1 1

Re: Connect box green light is flashing

Today technician came and fixed the issue.

View solution in original post