I am out of options. Internet (and telephony)signal drops every minute of the day, it flips between maximum speed and zero to then recover after a few seconds.
So what I have done so far:
1. Factory reset of Connect Box.
2. Connect Box replaced by UPC.
3. Disabled Wi-Fi.
4. Disconnected all cables except one that goes directly to a laptop.
I have been running those speed tests with the cnlab software. Attached you can see how a typical measurement looks like.
I am living in house that was built two years ago and I have not experienced any problems before.
Second level from UPC is supposed to call me back; I am waiting since last week and have reiterated my request two times now. No feedback.
What do you guys think it is?
No worries, @Daniele_UPC , thank you. I acutally have a ticket open since last week Tuesday (22 October) and it is in the hands of second level technical support since 24 October and have had a few calls in between to reiterate, but to no avail so far.
I wanted to see if anyone in the community has seen similar intermittent drops to zero in a "perfect" setup. (one device attached to the connect box in bridge mode, wi-fi off, no one at home).