With my original thompson router 8 years ago it was perfect and very syrong signal. I upgraded to connect box few years ago and instead of better, it was even bad.now with the giga box its worst. So many times no internet so i am always using my data on my phone.i am paying very expensive monthly payment buy it sucks. I think you have some bug into this giga box. Else can i go back to my previous subscription? Not happy at all with this giga box. What a waste of money.