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Connect Box

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Supporting Actor TV
4 2 0

Giga Connect box switch to IPv4

Hello UPC support team,

 

Please switch my Giga connect box to IPv4 so I can forward the ports.

 

Thanks in advance!

 

Regards,

Tomislav

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager
6566 1619 499

Betreff: Giga Connect box switch to IPv4

@Tomislav , Welcome to the community! 

 

We have made the changeover. In about 30 minutes it will be finished.

 

Greetings

Daniele


Member of @UPC_Team

View solution in original post

37 REPLIES 37
Highlighted
Community Manager
6566 1619 499

Betreff: Giga Connect box switch to IPv4

@Tomislav , Welcome to the community! 

 

We have made the changeover. In about 30 minutes it will be finished.

 

Greetings

Daniele


Member of @UPC_Team

View solution in original post

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Supporting Actor TV
3 0 0

Betreff: Giga Connect box switch to IPv4

Hello UPC support team,

 

Please switch my Giga connect box also to IPv4 so I can forward the ports.

 

Customer 6783664

 

Thanks in advance!

 

Regards,

Peter

Community Manager
6566 1619 499

Betreff: Giga Connect box switch to IPv4

@bergfrieden , Welcome to the community!

 

We have made the changeover. In about 30 minutes it will be finished.

 

Greetings

Daniele


Member of @UPC_Team
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Supporting Actor TV
4 2 0

Betreff: Giga Connect box switch to IPv4

Thanks for very efficient support!
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Supporting Actor TV
3 0 0

Betreff: Connect box switch to IPv4

Hello, I see the Bridge-Mode but not IP-forwarding, and the connection is not working After ohne hour. Many thanks for your support.

Highlighted
Community Manager
6566 1619 499

Betreff: Connect box switch to IPv4

@bergfrieden , Please restart your modem. If the port forwarding is still not possible, please reset it. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then try it again. 

 

Greetings
Daniele


Member of @UPC_Team
Highlighted
Supporting Actor TV
3 0 0

Betreff: Connect box switch to IPv4

Thanks, fine now!

Highlighted
Supporting Actor Film
5 2 0

Betreff: Giga Connect box switch to IPv4

Hello Daniele,

 

Can you please switch my Giga connect box to IPv4 so I can forward the ports.

 

Thanks and have a nice day!

 

Best Regards

Arnaud

client n: 6847283-1

Highlighted
Community Manager
6566 1619 499

Betreff: Giga Connect box switch to IPv4

@adibou , Welcome to the community! 

 

We have made the changeover, which will be completed in 30 minutes.

 

Greetings

Daniele


Member of @UPC_Team