@gdjdtjm & @adrianlondon , I will gladly give you an intermediate feedback regarding your modem:
- our technicians are currently analyzing your two modems and the reason why the MAC addresses of the modems have discrepancies
- I should get a feedback until about 17 o'clock, which hopefully will fix your bug, or another solution
Please excuse the service interruption caused by a wrong MAC address of the modem.
@gdjdtjm & @adrianlondon , Please keep your modem connected to the network. A script will try to adjust the MAC addresses. The modem is then restarted. I can only tell you in the morning if everything was successful and I will contact you again. You'll probably figure it out before then.