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Connect Box

Supporting Actor TV
3 1 0

High latency and packet loss

Hi, 
from few days ago I've started to have problems with streaming, ssh connections, etc.
I have a monitoring platform (check_mk) from which I can see that these problem started on 26th August.
I've also tried to restart every device(modem,pc,mobile), without improvements.
I've attached result from my monitoring system (it pings IP 8.8.8.8, measuring latencyand packet loss. It is directly connected to modem via a short ethernet cable)

Any idea about how to fix it?

Thank you for your time,

Marco

1 REPLY 1
Community Manager
2429 850 189

Re: High latency and packet loss

@rmarco , I recommend that you report your findings to our telephone support. They will gladly note your error and open a ticket.

 

Greetings

Daniele


Member of @UPC_Team