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Connect Box

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Supporting Actor TV
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I cant port forward

So I have been trying to port forward for a long time but i do not get the option on the connect box. The modem has to be set to ipv4? how do I do that?

4 REPLIES 4
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Leading Role
245 136 9

Re: I cant port forward

You can't do it.  Someone from UPC will read this and fix it for you.

 

Probably @Daniele_UPC .

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Community Manager
4152 1181 320

Re: I cant port forward

@BoomBom ,Welcome to the Community!
Can you please send me your customer number?

 

Greetings
Daniele


Member of @UPC_Team
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New Member
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Re: I cant port forward

I Can't port forward either, can i get some help please? I have seen other people toggle it, but for me it simply isn't there, i don't know if i need a ipv4 for it? Please Help @Daniele_UPC @adrianlondon 

 

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Leading Role
245 136 9

Re: I cant port forward

Yes, you need IPv4.  Daniele works for UPC and will no doubt sort that out for you very quickly.