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Supporting Actor TV
2 1 1

Internet down after moving

I moved today and had the ports checked by UPC technician yesterday at the new house. He checked and changed a few components and confirmed that all is ready to switch com box. However, I have tried many options including switching off and on, reset, and calling UPC to sort the problem. It just doesn't work. I need to get back to WFH asap!! Any ideas?
1 ACCEPTED SOLUTION

Accepted Solutions
Supporting Actor TV
2 1 1

Re: Internet down after moving

Yes, it was resolved. Needed a reset from UPC.

View solution in original post

2 REPLIES 2
Community Manager
6658 1626 507

Re: Internet down after moving

@Jayadev_mishra , Welcome to the community!


We see that your modem is online since 11/13/20 08:28. Is your request still current?

 

Greetings
Daniele


Member of @UPC_Team
Supporting Actor TV
2 1 1

Re: Internet down after moving

Yes, it was resolved. Needed a reset from UPC.

View solution in original post