Guys, this case is really a joke now. Last Friday the next technician visited and this time just checked whether electricity works in the building (of course it works, otherwise it would be spotted problem is with the power not with the upc, what the hell?!). Today in the morning the signal has died for the next time
```
No Ranging Response received - T3 time-out;CM-MAC=34:2c:c4:55:43:fe;CMTS-MAC=00:17:10:9e:51:8d;CM-QOS=1.1;CM-VER=3.0;
```
Please note this problem is affecting at least 3 different appartments in the same building and UPC is aware of this (the technician visiting had reports from other people too).
I don’t expect UPC to make this path anyhow easier, but at this very moment I will be trying to cancel the contract due to provider not able to provide the service described. I expect this path to be difficult and UPC making a lot of troubles, but being a customer starting from April and having a working service only for 1 month since then is not really what should be expected.
Best,
Mateusz
PS. In the attachment I’m trying to add a video showing what is a signal quality regards the TV channels, i.e. RTS. If this is what is expected from this service here, then I’m out of this league.