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Connect Box

Occasional Visitor
1 0 0

Internet speed is way lower than the one I was promised

I have Internet 300 - (Down 300 Mbits/s, Up 30 Mbits/s).

However, the actual speed is Down - ~40 and Up ~ 15

Device is the Connect Box

What information do you need me to provide besides that? 

1 REPLY 1
Highlighted
Moderator
87 38 6

Re: Internet speed is way lower than the one I was promised

Hi. Welcome in our community.

 

Thank you very much for your request. Please send us a private message with your customer details or contact our technical service directly at 0800 66 88 66. Our colleagues will be happy to help you.

 

Best regards,

Ahmet