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Connect Box

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My connect box not want to change the modem mode to router mode

I have set my connect box in "modem mode" to try another wireless router in a better location.

However, now the connect box doesn't have an ip address (192.168.1.1) to be able to access the admin panel

How can I access the admin panel to turn back on router mode?
6 REPLIES 6
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Community Manager
4866 1306 377

Re: My connect box not want to change the modem mode to router mode

@Anthony0719 , Please try the IP 192.168.100.1

 

Greetings
Daniele


Member of @UPC_Team
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Re: My connect box not want to change the modem mode to router mode

How do I change the connect box to router mode when I enter?
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Community Manager
4866 1306 377

Re: My connect box not want to change the modem mode to router mode

@Anthony0719 ,On the back of the modem you can press the reset button with a pointed object for more than 20 seconds. Afterwards the modem will reset. After that it will restart in router mode.

 

Greetings

Daniele


Member of @UPC_Team
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Supporting Actor Film
6 2 0

Re: My connect box not want to change the modem mode to router mode

I already did it but it stays the same, it doesn't change so..
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Supporting Actor Film
6 2 0

Re: My connect box not want to change the modem mode to router mode

When I press the reset button on the back of the connection box, I wait until it is fully charged, but the Wi-Fi signals do not appear and apparently I do not have an IP address when I try to directly enter the administrator profile inside the network cable with my computer, but ip 192.168.0.1 does not work, the website did not open
Highlighted
Community Manager
4866 1306 377

Re: My connect box not want to change the modem mode to router mode

@Anthony0719 , If you are a UPC Switzerland customer, please send me your customer number via private message, including your email address and date of birth. Afterwards I will check your modem and reset it to router mode.

 

Greetings

Daniele


Member of @UPC_Team