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Net2000 being used by my Connect box?

Hello. I am receiving a bill from my commune because of using the services of Net2000 (Telereseau). I need to know if the UPC connect box I have at home is using this network since they are charging me 20chf per month for something I believe I don’t use. Thanks.
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Community Manager
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Betreff: Net2000 being used by my Connect box?

 

@Fer , Welcome to the community!

 

You are using a Connect Modem with an active internet subscription. The subscription requires an active and paying cable connection. If you have further questions, please contact Net2000.

 

Greetings

Daniele

 


Member of @UPC_Team