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Supporting Actor Film
13 3 0

Re: New Gigabit connection with less than half the speed over cable.

Asked to cancel via internet form on the 30 October.

 

Until today (5th November) no callback.

 

Called today to cancel, the operator didn't want to speak English and said someone would call today back.

 

No one called.

 

Are you actively denying my right to cancel in the first 100 days?

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Community Manager
6537 1618 499

Re: New Gigabit connection with less than half the speed over cable.

@mvil , We do not prevent anyone from quitting and respect your decision. We are very sorry that it did not work out in this case and ask you to excuse us. Please contact our colleagues again under the number 0800 900 210.

 

Greetings

Daniele


Member of @UPC_Team