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Supporting Actor TV
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New connection maximum speed supported?

Hi all,

 

I am moving to a new house from 1st of April which supports UPC.

 

I checked on the website and it says supported and also the plug in the wall is the one with the 3 different sockets.

 

If I check in other providers I see that my new house has only copper and max 75mbps is supported.

 

How can I see what is the maximum speed supported by UPC?

 

The website does not show and when I call support there is no option to speak to English to someone.

 

Any assistance is highly appreciated.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
4064 1162 315

Re: New connection maximum speed supported?

@vkoukou , No, we do not have this possibility. Our technology is a mixture between fiber optics and copper wire. Therefore we do not have a limit of 75mbit.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

4 REPLIES 4
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Community Manager
4064 1162 315

Re: New connection maximum speed supported?

@vkoukou , Welcome to the community!

Basically 1Gbit/100mbit is available in the whole coverage area. In some partner networks there is a maximum of 600mbit/60mbit.

 

Greetings

Daniele


Member of @UPC_Team
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Supporting Actor TV
3 0 0

Re: New connection maximum speed supported?

Hi @Daniele_UPC 

 

Happy to join the community!

 

Is there a way to see if the speed will actually be 1Gbit?

 

Because in other operators I see the available connection is Copper with a maximum speed of 75Mbit.

Community Manager
4064 1162 315

Re: New connection maximum speed supported?

@vkoukou , No, we do not have this possibility. Our technology is a mixture between fiber optics and copper wire. Therefore we do not have a limit of 75mbit.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

Highlighted
Supporting Actor TV
3 0 0

Re: New connection maximum speed supported?

Thank you for the clarification!