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Connect Box

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Supporting Actor TV
3 2 0

Port Forwarding Connect Box

Hi,

 

I received my new UPC service yesterday and want to configure the port forwarding rules so I can connect to my NAS.  

 

Is there an expert mode to enable these options?  I have found a user manual for the router online which shows options for that and other advanced features.

 

There is no option for this on my router settings.

thanks

 

Richard

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Community Manager
2842 918 226

Re: Port Forwarding Connect Box

@riksung ,I switched your modem to IPv4. It will restart in 30 minutes, then you can follow the instructions of @adrianlondon 

 

Greetings

Daniele


Member of @UPC_Team
46 REPLIES 46
Leading Role
229 131 8

Re: Port Forwarding Connect Box

Advanced Settings / Security / Port forwarding

 

Do you not have that menu?

 

Leading Role
229 131 8

Re: Port Forwarding Connect Box

 
Highlighted
Community Manager
2842 918 226

Re: Port Forwarding Connect Box

@riksung ,I switched your modem to IPv4. It will restart in 30 minutes, then you can follow the instructions of @adrianlondon 

 

Greetings

Daniele


Member of @UPC_Team
Leading Role
229 131 8

Re: Port Forwarding Connect Box

Ah yes, as I've always had an IPv4 address (been with UPC for around 9 years!) I never thought to ask.

 

Port Forwarding doesn't work with IPv6 addresses. 

Supporting Actor TV
3 2 0

Re: Port Forwarding Connect Box

Thanks everyone for your responses.

 

And thanks @Daniele_UPC Daniele for setting my router to ipV4. That has resolved the issue and I can now see the port forwarding option in the Security settings.

 

I can also see the Modem and DMZ options too now. :-)

 

Supporting Actor TV
4 1 0

Re: Port Forwarding Connect Box

Hello Daniele,

 

I have the same problem, can you switch my Modem to IPv4?

Thanks and greetings

 

Dirk

Community Manager
2842 918 226

Re: Port Forwarding Connect Box

@Dirk_F , Welcome to the Community!
I switched your modem to IPv4.

 

Greetings
Daniele


Member of @UPC_Team
Supporting Actor TV
3 1 0

Re: Port Forwarding Connect Box

Hi Daniele,

I am also interested in port forwarding. Could you also give me a public ipv4 address?

Thanks a  lot and best greetings

 

Moderator
124 68 7

Re: Port Forwarding Connect Box

Hi. Thank you for your request. We can change it to IPv4, but it will be only dynamic, not public. If you need a public IP, we recommend you to check the B2B offers on: https://www.upc.ch/en/business/

 

Best regards,

Ahmet

 

EDIT @Daniele_UPC : @balise69 I switched your modem to IPv4. In about 30 minutes you can forward the ports.