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Connect Box

SOLVED
Moderator
248 110 12

Re: Port Forwarding Connect Box

Hi @hkneub

 

Please DM us your customer number. We will check on that.

 

Best regards, Ahmet

Supporting Actor Film
5 0 0

Re: Port Forwarding Connect Box

Dear @Daniele_UPC 

 

it seems you can help me with that port forwarding issue...

I just received the GIGA Connect thing, connected it and everything works fine except:

* Port Forwarding (i need 80 and 443)

 

It worked well with the "old" Connect box. CS on the phone told me UPC does not support this feature, wich made me freak out...

 

Actually, the DMZ feature does not seem to work either.

 

Can u pls help? Customer Nr: ****** (EDIT: @Daniele_UPC , deleted for security reason)

 

Thanx a lot in advance!

Supporting Actor TV
3 0 0

Re: Port Forwarding Connect Box

Dear Admins,


Can you change also my modem to IPv4 ?

 

Many thanks!

Cosmin.

Community Manager
3159 978 245

Re: Port Forwarding Connect Box

@cosminc ,We have just activated IPv4.

 

Greetings
Daniele


Member of @UPC_Team
Supporting Actor TV
2 0 0

Re: Port Forwarding Connect Box

@Daniele_UPC 

Can you kindly switch to IPV4 my router as well?

I was actually getting crazy to find the port forwarding options.

 

thank you

Christian

Community Manager
3159 978 245

Re: Port Forwarding Connect Box

@Xian ,Welcome to the Community!
We have made your changes as requested.

 

Greetings
Daniele


Member of @UPC_Team
Supporting Actor TV
2 0 0

Re: Port Forwarding Connect Box

I'd link to join the group: I got my Connect Box last week, been always a fun of Cabelcom, now UPC. But I can't access my NAS from the outside anymore. May i Get the same solution as the others?

P.L.

Moderator
248 110 12

Re: Port Forwarding Connect Box

Hi @inde

 

Switching to IPv4 is ongoing. Should be ready within the next hour.

 

Best regards, 

Ahmet

Supporting Actor TV
2 0 0

Re: Port Forwarding Connect Box

Great, thanx
Occasional Visitor
1 0 0

Re: Port Forwarding Connect Box

Dear @Ahmet_upc ,

 

Can you please switch my Modem to IPv4?

 

Thanks.

 

Best regards