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Connect Box

SOLVED
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Community Manager
4164 1191 322

Re: Port Forwarding Connect Box

@Electroren ,Can your Arduino WIFI module communicate externally? Is it connected to the Connect Box via WIFI and can you access your module via internal IP?

 

Greteings
Daniele


Member of @UPC_Team
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Supporting Actor Film
8 0 0

Re: Port Forwarding Connect Box

Yes it's connected and I can access it through the ip adress that is on the image.

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Supporting Actor TV
3 3 0

Re: Port Forwarding Connect Box

Hi Daniele, 
Could you please also set my box to IPv4?

I need Port forwarding but haven't found any ways to switch by myself

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Moderator
401 179 31

Re: Port Forwarding Connect Box

Hi @Nicolate

Could you please DM us your customer number? 

 

Cheers, 

Ahmet

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Supporting Actor Film
8 0 0

Re: Port Forwarding Connect Box

Hello Ahmet,

Sorry for the delay, I was in vacation.

 

My customer Nr is: xxxxx (Edited by Mod)

 

Best regards

Renaud

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Supporting Actor TV
2 1 0

Re: Port Forwarding Connect Box

Hi Daniele,

 

Would you be so kind to switch me to Ipv4 too?

 

 

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Community Manager
4164 1191 322

Re: Port Forwarding Connect Box

@Electroren , Your modem has already been switched to IPv4. If you don't have the features, please restart your modem.

 

Greetings

Daniele


Member of @UPC_Team
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Community Manager
4164 1191 322

Re: Port Forwarding Connect Box

@BoredEngineer , Welcome to the Community!
We have changed your modem to IPv4. If you don't have the port forwarding features, please restart your modem.

 

Greetings
Daniele


Member of @UPC_Team
Highlighted
Supporting Actor Film
8 0 0

Re: Port Forwarding Connect Box

Daniele,

 

I have always been Ipv4, as I told you, and even sent an screen copy showing the port forwarding features.

 

The problem is that the port always shows "closed" when I test it. See screen copy attached.

 

Can you help or not?

 

Thank you

Renaud

 

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Supporting Actor TV
2 1 0

Re: Port Forwarding Connect Box

Thank you!