@egielle , how many port forwardings have you already set for the same IP? Have you ever tried to delete a port forwarding? Can you then make a new entry?
Hi. Thank you for your message. Please send us your customer number as a Private message to @UPC_Team.
We will handle this for you.
Member of @UPC_Team
Hi Ahmet, thanks for reply.
I've sent the PM as you requested.
Have a nice evening.
@egielle ,as I see in the system, your modem has already been switched to IPv4. Can you confirm this? You may need to restart your modem.
I'll give it a shoot this evening but I've kind of doubt. I've checked it out yersterday at noon and port forwarding was still grayed out.
I'll keep you informed.
@egielle , please test it this afternoon and post a screenshot if it doesn't work. Please don't forget to restart your modem first.
just restarted my Connect Box but nothing changed.
I've also tried to reset it to factory default but nothing.
I've attached a screenshot.
What do you think?
Thank you very much for your request. IPv4 is currently active on your modem. So port forwarding is also possible.