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Supporting Actor TV
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Powerline adaptor loosing constantly connection

Since this morning my powerline adaptor is constantly loosing connection with the sync LED moving from a blinking red to a fixed red. It works for few minutes and then back to no connection. The connection and wifi works very well around the house except for the powerline in my studio. I'm not sure what else I can do...

Thank you for the help.

3 REPLIES 3
Community Manager
3159 978 245

Betreff: Powerline adaptor loosing constantly connection

@f_giove , Welcome to the Community!
Please try to set your Powerline Adapter to factory settings. You can find the manual here.

 

Greetings

Daniele


Member of @UPC_Team
Supporting Actor TV
2 0 0

Betreff: Powerline adaptor loosing constantly connection

Hi Daniele,

I tried but unsuccesfully, the fixed red light is still there and my connection goes from working fine to really slow constantly.

Moderator
249 110 12

Re: Betreff: Powerline adaptor loosing constantly connection

Hello. Thank you very much for your request. In that case, please contact our technical service directly at 0800 66 88 66. Our colleagues will be happy to help you. Best regards, Ahmet