that dekstop application doesn't seem to work. I'm attaching a spapshot with an error: "one or more measures could not be executed".
Which cat. of LAN Cable are you using?
> Standard one
Is it the original one, from the modem?
> I'd say so but I don't really know. I've tried with several ones with same outcome.
What does your socket look like? 2- or 3-holes?
> 3 holes
Have you tried to disable your firewall?
>I don't have any.
Which Security Software are you using?
> I don't have any (running in Ubuntu)
Using cable and webtest the 10s average download -> 200/ 300 MBs
Using WIFI and webtest the 10s average download -> 100/ 200 MBs
my subscription was "upgraded" to Surf 600 last week but I haven't seen any changes.
According to speedtest (web) the download speed is usually around 200-400 MBs with an Ethernet cable and around 100-200 MBs when using WIFI.
I cannot use the SpeedTest software in the sense that is only available in Windows/ Mac and I'm using Linux/ Ubuntu.
Is there any way to fix this?
I am sorry if you have not been treaten the right way. But we have transparent support cases for each issue. In your case, it must be checked from both sides. Either on the side of the network, which looks good, I've just checked it. On the other side, it's important to know, which setup the modem is installed in? There is also a Prototype Linux Test available from CNLAB: https://download.cnlab.ch/performance/linux/cnlabSpeedTest.tar.gz
Please try to measure at least 12h or 24h. Send us your UID afterwards.
Could you give us some more information about your setup too?
We are waiting for your feedbacks.
@javmg , Please run a speedtest at CNLAB using our UPC Server. Your tests are not done via our servers, so we can't see any details. What I see at the moment is that LAN 4 is connected with 100mbit.