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Connect Box

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Supporting Actor TV
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Switch my connect box to IPv4

Hello !

 

I would like to have my ConnectBox switched to IPv4.

The reason : I would like to use the connect box in "Bridge Mode" so I can use my own router instead.

 

I also had a question : Will I be able to use DynDNS/NO-IP services when I have the connect Box in bridge mode (assuming my own router will handle DynDNS/NO-IP services) ?

 

Thank you in advance,

Ismail

4 REPLIES 4
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Community Manager
6149 1552 469

Re: Switch my connect box to IPv4

Hello ismailbensalah

 

Thank you for your message and welcome to the community!

 

We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then try again. 

 

Greetings
Daniele


Member of @UPC_Team
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Community Manager
6149 1552 469

Re: Switch my connect box to IPv4

Sorry I haven't answered your question yet. You can use DynDNS Services if your router can do this. :-)

 

Greetings
Daniele


Member of @UPC_Team
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Supporting Actor TV
2 0 0

Re: Switch my connect box to IPv4

Hello !

It seems the switch has been done, however I lost all internet connection now (without being in bridge mode)

Is it normal ?

Highlighted
Community Manager
6149 1552 469

Re: Switch my connect box to IPv4

Hello ismailbensalah

 

Yes this is normal. The modem should restart. If not, restart it once and perform a reset if it still does not work after that.

 

Greetings
Daniele


Member of @UPC_Team