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Occasional Visitor
1 0 0

Switch to IPv4 please

Hello,

 

I would like my setting switched to IPv4 to be able to take advantage of port forwarding!

 

Thank you in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager
5737 1484 436

Re: Switch to IPv4 please

@Tsundere ,Welcome to the community!
We have changed your modem to IPv4.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

8 REPLIES 8
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Community Manager
5737 1484 436

Re: Switch to IPv4 please

@Tsundere ,Welcome to the community!
We have changed your modem to IPv4.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

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Supporting Actor TV
3 0 0

Re: Switch to IPv4 please

Hi @Daniele_UPC ,

 

Could you please switch my service to IPv4?


Customer Number: 6790006

 

Thanks,
Lucy

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Community Manager
5737 1484 436

Re: Switch to IPv4 please

@lucylewis , Welcome to the community!

 

We have made the changeover, which will be completed in 30 minutes.

 

Greetings
Daniele


Member of @UPC_Team
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Supporting Actor TV
3 0 0

Re: Switch to IPv4 please

Hi Daniele,
Thanks for the prompt response and change. I was attempting to get some software working on my laptop. I suspected it was an IPv6 issue but now it's been changed over I have the same problem.

Can you tell me if I have a dedicated IP on either IPv4 or IPv6?

Thanks
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Supporting Actor TV
3 0 0

Re: Switch to IPv4 please

Sorry, I meant a public or private IP?
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Community Manager
5737 1484 436

Re: Switch to IPv4 please

@lucylewis ,You will get a public IP, which changes very rarely.


Greetings

Daniele


Member of @UPC_Team
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Supporting Actor TV
2 0 0

Re: Switch to IPv4 please

Can you do this for me too?

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Community Manager
88 46 9

Re: Switch to IPv4 please

Hello @Akos. Thank you very much for your request. Please contact our technical service directly at 0800 66 88 66. Our colleagues will be happy to help you.

 

Best regards, 

Ahmet