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Visitor
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Synology NAS - router configuration

Hi

I am a new UPC customer and have installed internet in my apartment - using cabletv connection. I have not been able to install my Synology NAS for external access, it was working fine in with my previous internet provider. I have read in some of the answers in this forum that a change from IPV6 to IPV4 might be recquired. 

I am able to connect to the NAS when I am on the network at home. 

 

Or is there any other configuration that I need to do?

 

//Andreas Aguren

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Community Manager
4205 1196 326

Re: Synology NAS - router configuration

@AndreasA , I just upgraded your modem to IPv4. In about 30 minutes you can forward the ports on your Connect Box.

 

Greetings

Daniele


Member of @UPC_Team
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New Member
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Re: Synology NAS - router configuration

Hello Daniele

 

It seems I have the same issue with my box - I am trying to set up external access to my synology NAS without success.

 

thanks in advance for your help

 

kind regards

Tim

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Community Manager
4205 1196 326

Re: Synology NAS - router configuration

@timd , Welcome to the community!

Could you please tell us what you have already tried? What exactly are you trying to program the access?

 

Greetings
Daniele


Member of @UPC_Team