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Connect Box

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Occasional Visitor
1 0 0

UPC Box, cannot connect to internet

HI, my flat mates and I use WIFI and the router is UPC connect box. But since this morning, we cannot connect the internet. We can connect the wifi but cannot connect to internet. My device can connect to the internet with using mobile data so I think the router( UPC connect box) has some problems. 

We have already tried to unplug it and turn it on again. 

How can we fix this ?

 

Thank you for your help.

 

 

 

1 REPLY 1
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Community Manager
6537 1618 499

Re: UPC Box, cannot connect to internet

@Chisatoriiii , Welcome to the community!

Please contact your provider Vodafone Hungary for an analysis of your request.

 

Greetings
Daniele


Member of @UPC_Team