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Connect Box

SOLVED
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Supporting Actor Film
12 2 1

Weak WiFi security on Connect Box

I have noticed on my Iphone for the home WiFi connection from the Connect Box, indicates

that the Wifi security is WEAK.

 

It says that the Wifi from the Connect Box is using WPA/WPA2 (TKIP) and is considered NOT secure.

 

It recommends changing the Connect Box WiFi Network to use WPA2(AES) or WPA3

security type.

 

But on the connect Box this cannot been changed.

 

If I get another Router that handles WPA2(AES) or WPA3 and put the Connect Box in Modem Mode and connect the Router, will this enable the WiFi signal to broadcast on the Stronger Security WiFi of WPA2(AES) or WPA3???

Gaby_at_Home
1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager
6537 1618 499

Betreff: Weak WiFi security on Connect Box

@GC9437_69 , Can you please test it with WPA2?

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

7 REPLIES 7
Highlighted
Community Manager
6537 1618 499

Betreff: Weak WiFi security on Connect Box

@GC9437_69 , Please change the WIFI security in the modem settings from "WPA-WPA 2 Personal" to "WPA 2 Personal". After that the message disappears.

 

IMG_6513.PNG

 

Greetings
Daniele


Member of @UPC_Team
Highlighted
Supporting Actor Film
12 2 1

Betreff: Weak WiFi security on Connect Box

I do not have that option on my connect box. See contents below for Wifi security settings.

See attached file Jpeg

 

 

Gaby_at_Home
Highlighted
Community Manager
6537 1618 499

Betreff: Weak WiFi security on Connect Box

@GC9437_69 , Can you please test it with WPA2?

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

Highlighted
Supporting Actor Film
12 2 1

Betreff: Weak WiFi security on Connect Box

Yes thanks works better now with no Weak Security message
Gaby_at_Home
Highlighted
Supporting Actor TV
2 0 0

Betreff: Weak WiFi security on Connect Box

I have just started to have the same problems

... firstly why might this have changed? started? ....been hacked ???

... secondly, how exactly do I find where / how to change the WAP setting?

 

On my mobile phone I do not see where to access / see the WAP setting ??? 

 

Say I have WEP .... how to configure my router ???

Highlighted
Supporting Actor TV
2 0 0

Betreff: Weak WiFi security on Connect Box

Sorry but how do I actually go about changing the setting ... on my compuuter? on my phone it says I have WEC (not secure) and should change to WPA2 or WPA3 security ... please tell a none IT/Compute specialist how simply to do this as I cannot see where I need to go to make this change. Thank you. 

Highlighted
Community Manager
6537 1618 499

Betreff: Weak WiFi security on Connect Box

@Devon62 , Welcome to the community!


Please proceed as follows:

1. Log in via 192.168.0.1 on your modem
2. Go to Advanced Settings - Wireless - Security
3. change the protocol there under Security

 

IMG_6521.PNG

 

Greetings

Daniele


Member of @UPC_Team