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Connect Box

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Supporting Actor TV
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What's happening with the internet connection?

Good morning

I have some connection issues with my connection Box, since I'm working at home, everyday I have some disruption in my connection, losing the connection with my computer at work, but not only me, my wife and my daughter have same problem at the same time, then the connect box start to blinking and we have to wait till it gets connection again, at the begining I've thinking it was a temporary problem but now is everyday, slowing the coneection or dropping frequently. do you have some problems in your network? because is annoying to work like this.

Cheers

1 REPLY 1
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Community Manager
4866 1306 377

Re: What's happening with the internet connection?

@Xymos , Do you have the interruptions only with WIFI or also via LAN?


For WIFI:
Concerning your WIFI, please give your 5GHz WIFI a different name. As soon as you have done so, please reconnect to your 2.4GHz WIFI - this one transmits stronger. If you have further interruptions, try to move your modem closer to your device
or vice versa.

 

The signal quality is fine. We've got no recorded interruptions.

 

Greetings

Daniele


Member of @UPC_Team