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Connect Box

New Member
1 1 0

endless roboots

Since january 2019, my connect box reboots almost non stop.
I have some stable periods with connectivity, it never last for more than a few hours.

 

I am connected using rj45 cable but that does not solve any issue.
Ive tried all possible way of resetting, disabling wifi, plugging on other socket... No way ot make it work correctly.

I had a great service in 2018 though.

1 REPLY 1
Community Manager
2242 793 166

Re: endless roboots

@cghislai, welcome to our Community!

 

Please contact our telephone support at 0800 66 88 66 so they can replace your Connect Box, or send a technician to level your signal.

 

Greetings

Daniele


Member of @UPC_Team