Have you got a question, or would you like to discuss products and services with other customers? Then you are in the right place. At the same time, the community offers you a practical and simple platform where customers can help each other. Learn how to contact Support at upc.ch/contact.
How can you successfully participate in the community culture and make a significant contribution?
The following tips will help you get started in the community routine:
Search and find – search the community for answers to your questions. You can also refine your search by clicking on “Advanced search” on the results page.
Create posts – for new questions you can start a new thread. Click on “subscribe” within the topic. Then you will be notified when there is a new comment.
Write comments – can you help? Then comment on existing posts with the “Answer” function. Your answer will be added to the discussion.
Mark solutions – make helpful answers to your question more visible by accepting them as solutions. Then other community members benefit as well.
Fill in your profile – complete your profile and introduce yourself to other members of the community in the appropriate thread.
Choose an avatar – choose your profile picture from among the large array of options. You can find the avatars under “Settings”.
Say thank you – express your thanks when you have had a good experience in our community. Give “Likes” to answers which were helpful.