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Horizon Go

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Slow Internet

Dear Support,


I am experiencing extremely slow internet since 2 months now.

I have tried rebooting and reseting the Horizon Box (factory reset) but that has no improvement.


I have inquired about it from my friend from Hohenstrasse, Olten, and he too has same problem.


Please can you look into it.


I have a 40 MBPS connection and the Tests show 4 MBPS only. Only one connection over WiFi works and other gerate like Mobile, Tablet, Laptop do not even connect to WiFi.


Abhijit Gaikwad