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Horizon TV

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Supporting Actor TV
3 3 0

How to disable Horizon Wifi after Connect Box installation

I think I have a cable for cable TV & internet acces coming into my house but it seems to go next door via the attic.

How can I get that checked to confirm if I can get access to UPC/Cablecom or not?

Is there a specialist who can come look for me?

Once that is clear I want to know if there will be installation costs before I sign up.

Who could help me figure that out?

5 REPLIES 5
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Film Actor
124 49 4

Betreff: How to disable Horizon Wifi after Connect Box installation

Hello simpsodm 

 

Did you try this link?

https://www.upc.ch/en/bundles/learn-about-bundles/availability-check/

 

There you can find out if you can have products from UPC. More information can be obtained by the Hotline.

 

Greetings

Helpie

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Supporting Actor TV
3 3 0

How do I know I can get cable to the house and what it it will cost to install?

Thanks

This tells me I can get UPC service

How will I then know what it will cost to get connected?  This is just in case I have to get some extra installation work done, for example, to get a cable connection set up in the house...

How will I know for sure before committing so that I do not get any surprises after?

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Community Manager
4164 1190 322

Betreff: How do I know I can get cable to the house and what it it will cost to install?

@simpsodm, when you order a product from UPC, your property will be checked if necessary. But if UPC products were already in use, then probably nothing has to be checked. The owner of the property will be informed of the costs, if any.

 

Greetings
Daniele


Member of @UPC_Team
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Supporting Actor TV
3 3 0

Betreff: How do I know I can get cable to the house and what it it will cost to install?

Daniele,

 

Thanks. Since I am the owner of the house, those costs will come to me.

What costs might I get if something needs to be installed?

HAve you go a price list?

 

Thanks

Highlighted
Community Manager
4164 1190 322

Betreff: How do I know I can get cable to the house and what it it will cost to install?

@simpsodm, can you please send me your adress as PN, so I can check some little thing in the system?

 

Thanks

Daniele


Member of @UPC_Team