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Horizon TV

SOLVED
TV Actor
81 49 1

Signal strength nd Quality in Twann

Hi All

 

Does anyone know if there is a problem in the Twann area (2513) regarding both signal strength and quality at the moment??

 

my signal strength is below 40% at the low end and the signal quality does not even register!! Can get some channels... but Sky News (225) is just blurred coloured lines and squeaks!!

 

regards

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
2783 911 224

Re: Signal strength nd Quality in Twann

@Biggsp , I wouldn't reset it, just restart it. The reset can be done later.

 

Regards,
Daniele


Member of @UPC_Team
5 REPLIES 5
Highlighted
Community Manager
2783 911 224

Re: Signal strength nd Quality in Twann

@Biggsp ,I do not currently see any failure or service limitation in the system. Can you please check your antenna cable if it is damaged and correctly plugged into the socket? Did you try to reboot your Horizon Box once?

 

Regards,
Daniele


Member of @UPC_Team
TV Actor
81 49 1

Re: Signal strength nd Quality in Twann

Hi

 

Do you mean reset to factory setting? Or turn the horizon box off from the power?

 

regards

biggsp

Community Manager
2783 911 224

Re: Signal strength nd Quality in Twann

@Biggsp , I wouldn't reset it, just restart it. The reset can be done later.

 

Regards,
Daniele


Member of @UPC_Team
TV Actor
81 49 1

Re: Signal strength nd Quality in Twann

4E7B8277-846B-43E6-993E-904DAB99FA0F.jpeg It seems to be upside down... but it should show what I am seeing

 

regardsHi Daniele.

 

I have removed from the power for 1 minute and turned back on. Sky news channel (225) is still the same. The signal strength is still the same, as is the signal quality. I have checked the cables and they are fine.  Hopefully you can see the picture to show what I am seeing.

TV Actor
81 49 1

Re: Signal strength nd Quality in Twann

Seems ok at the moment. Could have been atmospheric interference today ⚡️⚡️

 

regards