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Horizon TV

SOLVED
Occasional Visitor
1 1 0

Some channels not working anymore

Had some channels like Nick Jr, BBC 1-4 etc which were working before and not working anymore. 

Tried restarting multiple times, did not help

Tried calling UPC trchnical helpline, was on waiting for more than 1 hour!  and gave up on waiting.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
3162 978 245

Re: Some channels not working anymore

@rajshekhar , Welcome to the Community!
I retransmitted the rights to your Horizon Box. Can you please try again in about 30 minutes?

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

2 REPLIES 2
Community Manager
3162 978 245

Re: Some channels not working anymore

@rajshekhar , Welcome to the Community!
I retransmitted the rights to your Horizon Box. Can you please try again in about 30 minutes?

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

Highlighted
Film Actor
101 52 1

Re: Some channels not working anymore

Something the telephone guys wont tell you... but I’ve been told on here, the Horizon box is not really supported by telephone much these days, as the ‘new’ box is out. 

 

The guys here are brilliant though. This is the place to come with Horizon TV problems 👍